If you’re interested in selling your diamond or trading it in for a newer one, start by completing our online submission form in as much detail as possible. The more information you can provide, the faster our team of professionals will be able to assist you. Our dedicated team aims to get back to each submission within 24 hours, however, this may vary depending on the nature of the item and the amount of investigation and research required.
Once we have received your information, our team of certified gemologists will review your submission within a 24 hour review period. The value of your item will be considered against the global market price and we will keep you informed during this process.
During the Review process, our diamond buyers will carefully inspect your item, checking for the 4 Cs: Carat, Clarity, Colour and Cut. We will then provide you with the estimated price value of your diamond. If you chose to accept, we will then make an appointment at either our offices or by meeting you in a suitable location. The item must be submitted to us for technological scanning and our final price offer will be provided via telephone and email.
Once the final price offer is accepted, you will be required to sign handover documents and provide your bank details. Payment will be made instantly and directly into your account. Alternatively, we can assist you with trading your diamond in or up. We endeavour to ensure your experience is as efficient and professional as possible.
